Contacts

The fastest way is a ticket from the client account: it reaches the right department at once and the correspondence is kept together with invoices and services.

Support

  • Tickets: the Support section in the client account, around the clock.
  • Email: support@example.com, an answer within a business day.
  • Phone: +7 700 000 00 00, weekdays from 9:00 to 18:00.

Billing questions

Invoices, statements, refunds and reconciliation: billing@example.com. Attach the invoice number to get the answer faster.

Office

City, street, building, office, postal code.
Weekdays from 9:00 to 18:00, lunch from 13:00 to 14:00.

Payment details

Legal name, registration number, bank, bank code and account number. The same data is printed on the invoice.